Dos Alpacas
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Returns

Don't be upset if delivered product doesn't fit or you just changed your mind and don't like it anymore. In this case Dos Alpacas offers you an opportunity to return or exchange the item(s) within 14 days of receipt.

In order to return your purchase please email to shop@dosalpacas.com with your order number, your name and address, the order date and the reason why you want to return your order.

We will then ask you to return the item(s) to us with copy of our email to:

Dos Alpacas SIA

P.O. Box 72

Riga, LV-1029

Latvia

 

Please bear in mind that:

  • Only unused and undamaged items in original package may be returned;
  • All expenses related to delivery of returned or exchanged items are covered by the customer.